Flavy Coffee – Frequently Asked Questions
FAQ Section
What types of coffee do you offer?
We specialize in high-grade Arabica and Robusta beans from top origins like Colombia, Ethiopia, and Brazil. Our portfolio includes:
- Single-origin specialty lots (SCA 85+ points)
- Blend-ready commercial grades
- Private label/custom blends (MOQ 500kg)
How do you ensure quality consistency?
Every shipment undergoes:
✔ Pre-shipment lab testing (moisture, defects, density)
✔ SCA-protocol cupping by Q graders
✔ Defect sorting (ISO 10470 standards)
Smaller trial batches available for new clients.
What’s your minimum order quantity (MOQ)?
- Samples: 5kg
- Standard orders: 60kg (1 jute bag)
- Container loads: 18-20MT
Can I visit the farms you source from?
It’s not available at the moment but it’s something we’re working on for the future!
What certifications do you provide?
All beans come with:
- Origin certificates
- Phytosanitary docs
How are shipping costs calculated?
Costs depend on:
- Origin (Colombia vs. Ethiopia)
- Volume (sample vs. container)
- Shipping method (air vs. sea)
Reach out to us to get an estimate.
Do you offer warehousing in Sweden?
Yes! Our climate-controlled Stockholm warehouse offers:
- Short-term storage (up to 3 months free for container orders)
- Just-in-time delivery to your roastery
What’s your payment terms?
Standard terms:
- 30% deposit
- 70% before shipment
Custom terms available for recurring orders.
How do I request a sample?
- Browse our Coffee Listings
- Select the coffee you like
- Submit the Sample Request Form
Samples ship within 48h (Sweden) or 5 days (EU).
Can you create custom blends?
Absolutely! Our Q graders will:
- Discuss your target profile (e.g., “Nordic light roast”)
- Recommend bean combinations
- Provide test roasts for approval
How do you handle customs clearance?
We manage:
✔ Swedish customs paperwork
✔ Import duties/taxes (DDP incoterms available)
✔ Fumigation compliance
Stress-free delivery to your door.
Do you offer roast profile guidance?
Yes! All orders include free roast recommendations:
- Drying/Yield times
- Temperature curves
- Flavor optimization tips
What makes Flavy different from other importers?
- Swedish-based team (faster response, local support)
- Transparent pricing (no hidden fees)
- Farmer partnerships (not commodity brokers)
